The holders, or their successors in title, may consult the personal information of the holder that is stored in any database. Consequently, the University of los Andes will guarantee the right of consultation, providing the holders with all the information contained in the individual registry or that is linked to the identification of the holder.
With regard to the attention of requests for consultation of personal data, the University of los Andes guarantees:
In any case, regardless of the mechanism implemented for the attention of consultation requests, they will be responded within a maximum period of fifteen (15) business days counted from the date of their receipt. When it is not possible to respond the query within said term, the interested party will be informed before the expiration of the fifteen (15) days, and they will know the reasons for the delay and the date on which their query will be attended, which in no case may exceed eight (8) business days following the expiration of the first term.
